“One of the strongest characteristics of genius is the power of lighting its own fire.”
~ John W. Foster
“One of the strongest characteristics of genius is the power of lighting its own fire.”
~ John W. Foster
“Her ability to understand our unique culture and bring in a fresh perspective was the perfect blend of skills to affect positive change in our organization.”
~ Senior Leader, Higher Education
Learn more about the tools, books, and organizations that influence our practice.
Crucial Confrontations
Crucial Confrontations® explores a step-by-step process for identifying and resolving performance gaps by using a hands-on problem-solving approach. Individuals learn to enhance accountability, improve performance, and ensure execution in the midst of confrontation.
Confrontations are about in-the-moment face-to-face accountability. Crucial confrontations comprise the very foundations of accountability, and when they are handled poorly, they result in failed promises, missed expectations, lack of accountability, and bad behavior. Put Crucial Confrontations Training to work and make rapid and substantial improvements in individual, team, and organizational results.
Crucial Confrontations Training will create change for good throughout your organization, by helping you: